Shipping policy

Shipping Policy: Jenvez

At Jenvez, we understand that you want your order delivered quickly and safely. We use reliable shipping services to provide a smooth and efficient delivery experience.

Shipping Rates & Delivery Times

Shipping Cost:
We offer free shipping on all orders. There are no additional shipping charges added at checkout.

Delivery Time:
Orders are typically delivered within 1–2 business days.

Handling Time:
Orders are usually processed and dispatched within 1 business day.

Please note that delivery times may occasionally be affected by circumstances outside our control, such as courier delays, public holidays, severe weather, or unusually high order volumes.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking information, where available.

You can use the tracking details to follow the progress of your delivery.

Safe Delivery

We carefully package all orders using appropriate protective materials to help ensure that your items arrive safely and in good condition.

If your order arrives damaged, incomplete, or you experience any other delivery issue, please contact us as soon as possible so we can assist you.

Contact Information

Trading Name: Jenvez
Legal Company Name: Jenvez LTD
Company Number: 17405877
Email: contact@jenvez.site
Phone: +44 7884 056641
Address: 582 Honeypot Lane, Stanmore HA7 1JS, United Kingdom